FAQs

FAQ

You can learn more from our asked questions

At LCS Cleaning Services, we are committed to delivering top-quality customer service and providing prompt, helpful answers to all your inquiries. Below, you’ll find answers to some of the most frequently asked questions we receive.

We understand that plans change! If you need to cancel or reschedule your cleaning, simply call our team at +1 (626) 598-2936, and one of our representatives will assist you.

For rescheduling, please provide at least 48 hours’ notice so we can adjust our schedule accordingly. In case of severe weather conditions or holidays, we may also need to modify appointments for the safety of our team and the best service experience for you.

Your cooperation and understanding are greatly appreciated!
At LCS Cleaning Services, we take quality seriously. While we don’t conduct a formal inspection after every cleaning, our team follows a detailed checklist to ensure your home is cleaned to the highest standards.

For recurring services, we perform periodic quality checks to maintain consistency and excellence. If you ever have concerns or specific feedback, we encourage you to reach out—we’re committed to your complete satisfaction!

For questions or special requests, call us at +1 (626) 598-2936.
We understand that schedules change! If you need to cancel or reschedule your cleaning, please contact us as soon as possible at +1 (626) 598-2936.

To avoid cancellation fees, we kindly ask for at least 48 hours’ notice before your scheduled service. Last-minute cancellations may be subject to a fee to compensate our team for reserved time slots.

Your satisfaction is our priority—let us know how we can assist you!
Absolutely! If you need an extra cleaning service outside of your regular schedule, simply contact us at +1 (626) 598-2936. We’ll do our best to accommodate your request based on availability.

Whether you need a deep clean before a special event or just an additional touch-up, our team is happy to help!

For urgent requests, we recommend booking as early as possible to secure your preferred date and time.
If you’d like to include additional rooms in your cleaning service, simply let us know! You can:

✅ Call us at +1 (626) 598-2936 to update your cleaning plan.
✅ Email or text us with details about the extra rooms you’d like cleaned.
✅ Mention it before your scheduled cleaning, and we’ll adjust the service accordingly.

Additional charges may apply based on the size and condition of the rooms. To ensure availability, we recommend requesting changes in advance.

We’re here to make your home shine—just let us know what you need!
Tipping is never required, but it is always appreciated! If you’d like to show gratitude for a job well done, you have a few options:

💵 Cash Tip – You can leave cash for your cleaners in a labeled envelope.
💳 Add to Payment – Let us know if you’d like to add a tip to your invoice.
🙏 Kind Words – A great review or a simple "thank you" goes a long way, too!

Our team truly appreciates your generosity, and we’re grateful for the opportunity to serve you.

For any questions, call us at +1 (626) 598-2936.
We understand the importance of timing! If you’d like to confirm your team’s arrival status, you can:

📞 Call us at +1 (626) 598-2936, and we’ll provide an update.
📲 Request a Notification – Let us know if you’d like a call or text when your team is en route.
⏳ Check Your Scheduled Time – Our team works within scheduled arrival windows, but traffic or unexpected delays may slightly adjust timing.

We’re always happy to keep you informed—just reach out, and we’ll assist you!
We love when happy customers share our services! Referring a friend or family member is easy:

✅ Call us at +1 (626) 598-2936 and provide their contact details.
✅ Share our website or phone number with them and have them mention your name when booking.
✅ Ask about our referral rewards! We may offer discounts or special perks as a thank-you for your referral.

We appreciate your support and look forward to providing top-quality cleaning services to your friends and family!
Your satisfaction is our top priority! If you're not happy with your cleaning, please let us know as soon as possible.

📞 Call us at +1 (626) 598-2936 within 24 hours of your service.
🔍 Provide Details – Let us know what was missed or didn’t meet your expectations.
✅ We’ll Make It Right – Depending on the situation, we may offer a re-clean or other solutions to ensure your satisfaction.

At LCS Cleaning Services, we stand by our work and are committed to delivering the highest quality service. Your feedback helps us improve and serve you better!

Still have you any problem for solutions?

If you don’t find the answer you’re looking for below, feel free to contact our team at +1 (626) 598-2936. We’re happy to assist you!

Head office address:

6204 N Oakbank Dr Azusa CA 91702

Call for help:

+1 626 598 2936

Mail for information: